On 17 December 2013 the Competition Commission released their provisional findings on the £11 billion private motor insurance market.

Their report details the many concerns about the cost of motor insurance, the complex chain of events that take place to settle non-fault insurance claims and sub-standard accident repairs.

Alasdair Smith, Competition Commission Deputy Chairman, said: “We have concerns about the quality of post-accident repairs because too many repairs are sub-standard.”

The report goes on to state that “…evidence shows that too many repairs are not carried out to the required standard”

The commission has been tasked by the Office of Fair Trading to make recommendations about the car insurance industry and consider introducing post-accident repair regulations.

While there is no mandatory regulatory scheme for post-accident repairs, BP Rolls holds PAS 125 accreditation and is recognised and approved as a BSI Kitemark Vehicle Damage Repairer.

Our commitment to our customers is to ensure that all repairs are completed by skilled engineers who use approved equipment and materials.

BP Rolls highly trained technicians always use the latest repair methods to ensure that our customers only receive the highest quality repairs through a strictly independent regulator, the British Standards Institution.

Tariq Abul, Operations and Sales Director at BP Rolls, said:

“Although this report is focussing mainly on the insurance industry, we cannot be complacent about the quality of post-accident repairs.

“BP Rolls has always strived for excellence and we are proud to be accredited by the BSI for PAS 125. Our customers consistently feedback to us about the high quality of the service and repairs they receive from BP Rolls, and we always act upon any complaints in a timely fashion.”

Alongside the PAS 125 accreditation BP Rolls are also approved VW Group paint and body shop repairers, which means we can repair all car and van models for Audi, Seat, Skoda and Volkswagen.

Further Information: car repairs