Repairing vehicles since 1966 - trusted by the UK’s biggest brands
Courtesy Cars
Being without transport is most probably the biggest worry of anyone involved in an accident. We all rely on our cars to commute, ferry the children on the school run or even use for daily work. BP Rolls have a fleet of courtesy cars available to our accident repair customers to help relieve this concern.
Insurance policy courtesy car
If your insurance policy grants you the use of a courtesy car when yours is off the road, then there will be no charge for hiring one of the BP Rolls cars. The vehicle will have been subject to a pre-delivery inspection and our engineers will have a record of inspection. You should check your courtesy car and highlight anything out of the ordinary to the BP Rolls delivery engineer, before you accept the car. For the duration that you are using a BP Rolls courtesy car, you will be responsible for checking the oil pressure, water and tyres on a daily basis and for the fuel usage. We will only charge you further if you damage our courtesy car, or if you do not have cover for the car on your insurance policy. All BP Rolls courtesy cars are less than a year old and are in exceptional condition.
Either take out separate insurance cover, suitable for one of our vehicles, or alternatively we can offer you the services of Enterprise Rent-a-Car. They have a wide range of products and services designed to meet the needs of our customers, such as vehicle and collision damage waivers.
Courtesy cars & third party claim
Unfortunately we are unable to provide you with a BP Rolls courtesy car unless you have fully comprehensive insurance cover. If you only have third party cover, then you will need to do one of the following.
If you have any questions about your policy, we advise you to first talk to your insurance provider. Should you need any additional help or support, please feel free to contact a member of the BP Rolls Customer Services Team: 01264 367 516 .
Like for like courtesy car
All BP Rolls courtesy cars are Grade A vehicles, which is stipulated by the insurance companies. We unfortunately do not offer a like-for-like in-house courtesy car service. We can offer an upgrade through our partners at Enterprise Rent-a-Car for a small daily fee, however this would be a private hire directly through them and all additional fees would be payable to them. Full details are available from Enterprise on request.
Get in touch
BP Rolls Group Ltd.
Hopkinson Way, West Portway Industrial Estate, 26, Andover SP10 3ZE
Office: 01264 361516
Email: Click here
Map: Click here
Need an quote for repair? Use our online estimate form
Speed up the process by requesting an estimate using this online form and providing us with details and images of the damage. One of our Damage Assessors will then be in touch to discuss with you in more detail. Alternatively you can call our Customer Service Team on 01264 361516.