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expert accident repair services

When your vehicle is involved in an accident you can rely on the experts at BP Rolls to sort out the damage and repair your vehicle.

When BP Rolls launched its car repair division in 1995, our pledge and commitment to our customers was to return their vehicle in a pristine pre-accident condition. Twenty years later we are still committed to that pledge and we are still exceeding our customers’ expectations. We are also proud to work with a number of large insurance companies to repair their claimants vehicles.

we work with:

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BSI BS 10125 kitemark approved

BSI-Kitemark

BP Rolls are an approved BSI Kitemark Vehicle Damage Repairer, so you can trust that your car is being repaired to strict standards. Your vehicle will be returned to you in its pre-damaged condition – we are also independently assessed to ensure that we are adhering to the highest BSI standards.

As an approved BSI Kitemark repairer, BP Rolls offer the best repairs:

  • Skilled repairs using approved equipment and materials
  • Real expertise through highly trained technicians and latest repair methods
  • Quality repairs maintained through strict independent un-announced inspections from BSI

fully equipped workshops

BP Rolls are equipped to deal with a repair job of any size. Our fully equipped workshop can handle any make and model of car and we have the very latest diagnostic equipment to ensure that your vehicle is repaired to the latest standards.

We also work closely with the experts at the Thatcham Research Centre, adopting their recommendations and the latest repair methods through the escribe portal. Our engineers can quickly build a repair specification using Thatcham’s systems to look up any vehicle make and model, this allows them to specify exact components and repair methods that are tailored to each individual vehicle.

  • Estimates produced while you wait
  • Mobile estimates undertaken on request
  • Fleet of courtesy cars available for hire
  • Full vehicle valet available on request

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VW Group approved paint and body shop

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BP Rolls are an approved paint and body shop for the Volkswagen Group, which means we can repair all car and van models for Audi, Seat, Skoda and Volkswagen.

The Volkswagen Group have a reputation for excellence and only approve facilities that meet their high standards and criteria. This way they can offer a guarantee to their customers; that all vehicles will be returned in the same condition that they left the factory.

By using the BP Rolls approved car and van repair centre, your vehicle’s warranty will be unaffected and all repairs are guaranteed for three years.

latest news

  • Quality repairs at BP Rolls

Quality repairs at BP Rolls

  • December 20th, 2013

On 17 December 2013 the Competition Commission released their provisional findings on the £11 billion private motor insurance market. Their report details the many concerns about the cost of motor insurance, the complex chain of events that take place to settle non-fault insurance claims and sub-standard accident repairs.

faqs

Who can drive the courtesy car?
The simple answer to that question is the same people who are comprehensively covered on your insurance policy, as long as driving licenses are produced for all parties. If you are not sure, or for further information or support, please contact a member of the BP Rolls customer services team on: 01264 367 516 / 517.
What do I do if my courtesy car breaks down?
As all BP Rolls courtesy cars are less than a year old, the likelihood that your car would break down is extremely remote. However every once in a while there may be an exception to the rule. In the unlikely event that your courtesy car does break down, please contact a member of the BP Rolls Customer Services team on: 01264 367 516 / 517 and a member of the team will be happy to help you.
Is there a charge for a courtesy car?
If your insurance policy grants you the use of a courtesy car when yours is off the road, then there will be no charge for hiring one of the BP Rolls cars. The vehicle will have been subject to a pre-delivery inspection and our engineers will have a record of inspection. You should check your courtesy car and highlight anything out of the ordinary to the BP Rolls delivery engineer, before you accept the car. For the duration that you are using a BP Rolls courtesy car, you will be responsible for checking the oil pressure, water and tyres on a daily basis and for the fuel usage. We will only charge you further if you damage our courtesy car, or if you do not have cover for the car on your insurance policy. All BP Rolls courtesy cars are less than a year old and are in exceptional condition.

> read more faqs

testimonials

I could not let it go by that I am very pleased with the service I have had from yourselves… The courtesy, professional way in which it was handled, the quality of the work and the efficiency of the staff have impressed me – and when it is obvious that people have worked hard, and as a team, I feel I must thank you very much.
Helena Clarke
This card is to thank you for all the wonderful help I have received from you. You have made my car look like new. I found whoever I spoke to at BP Rolls very helpful, also the work shop and drivers. I would like to wish you all a very happy Xmas and new year. Thank you again.
Key Tett
Just a big thank you for the fantastic work you did repairing my car. You made a bad experience so much less painful with your professionalism and quality of service. Thank you again for a job well done
Mary Brown
Thanks very much for a great job on my Audi A4 it looks like it never been touched great service and great price
Graham Leach