At BP Rolls we appreciate the value of good customer service, therefore after a review of customers’ expectations throughout the repair industry an overwhelming trend became clear. Customers felt ill-informed about the current status of their vehicles repair and lacked an accurate completion date.

As a professional organisation, BP Rolls looked at the results and decided to create a customer liaison team to provide the information required and developed software to ensure we could accurately track each stage of an individual repair.

Using your preferred means of communication, telephone, email or fax we will advise you every step of the way.

This reduces the uncertainty and demonstrates our commitment to customer care.

At BP Rolls we welcome both positive and negative feedback, All positive feedback is welcomed, and gladly received. But naturally if you have a grievance with any part of your experience we would like to know. If you have any comments on the service you have received at BP Rolls please contact us via the following:

To email our Customer Liaison Manager click here
Alternatively they can be contacted on (01264) 361516

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